COVID-19 Update
03/31/2020
Lubriplate Lubricants Co. is in great shape to continue uninterrupted manufacturing and shipping of its products. Because the food supply at local supermarkets is under great stress which will in turn cause food and beverage processors to increase production, we have prioritized finished goods production of our H1/food grade lubricants.
The health and safety of our employees, customers, partners, and communities is our top priority, therfore we only have essential employees working on site. All other employees are equipped with laptops, VPN access, and conference/meeting tools to be able to work from home as needed. We are committed to continue to provide exceptional service to our customers.
Our Company has suspended all business travel including our factory-direct district managers who call on your service centers and distribution centers. The district managers and our inside sales and marketing teams are available to assist with technical inquiries, sales inquiries, RFQs etc. Please click here for your local district manager contact info. Our district managers are temporarily not available for physical field work, surveys, machinery color coding and on-site training for the duration of the COVID-19 crisis
Please continue to use lubexpert@lubriplate.com for technical and general inquiries.
If you are an authorized distributor looking to place a purchase order - please send to porders@lubriplate.com. This the preferred method of transmission for purchase orders.
If you are trying to reach us via telephone using our main number, 800 toll free or direct extensions, you may not get an answer 100% of the time. If you cannot reach us via phone, please send an email to customerservice@lubriplate.com with your name, company name and contact details. This email will be monitored by our remote workforce daily. Someone will respond to your inquiry as soon as possible.
Regarding our supply chain, our technical and manufacturing staff is assessing our raw material and finished goods inventory daily. We are also monitoring daily all facets of the supply chain. At the present time, we believe our Company is in great shape to continue uninterrupted manufacturing and shipping of its products.
Finally, please tell all of your colleagues that I welcome contact from everyone. I shall be pleased to answer their sales and technical questions, availability questions etc.
Email: JimG@lubriplate.com
Telephone: (973)722-0977
Jim Girard
Executive Vice President and Chief Marketing Officer
Fiske Brothers Refining Company, d/b/a LUBRIPLATE Lubricants Company
Newark, NJ and Toledo, OH
973-722-0977